The University's IT
team selected Mailscape after researching an extensive list of exchange
monitoring solutions. Having
recently migrated to Exchange 2010 (from Exchange 2003), the University's IT
team quickly found themselves managing a much more complex environment and
wanted to take proactive measures to monitor the new environment.
Steve Kilburn, Infrastructure Consultant for Leeds MET,
explains, "Having made our way through a list of monitoring solutions and
evaluating several products, only Mailscape ticked all the boxes. It was unique in its breadth of coverage
across monitoring and reporting, and is a complete packaged solution".
As a small team managing the ever increasing demands of IT
within the University, Steve has rolled out the Mailscape dashboard to each
member of the core IT team who use it daily to monitor Exchange, troubleshoot
any issues, and take any preventative actions when needed.
Leeds MET uses Mailscape's rich exchange
reporting tools to present high level information to Management, and to
help the IT team manage and enhance the messaging service.
Going forward, Leeds MET is planning to take advantage of
Mailscape's customized dashboard for their Helpdesk team to proactively manage
mailbox quotas, a task that was difficult to handle before using Mailscape.
Read the full case study here. Used by
Exchange administrators in over 33 countries, Mailscape is an innovative systems
management tool that combines all the key elements for Exchange reporting and
monitoring in a single solution. Mailscape has received numerous awards
including being named the Best
Exchange Reporting Tool of the MSExchange.org's Readers' Choice Awards.
ENow_Mailscape_PR-04_03_2012.pdf
